Gartner IAAS Magic Quadrant Leaders – Summarized Version

Looking for an IAAS provider in 2013? As per my previous blog, the top 15 IAAS Gartner Magic Quadrant Vendors were listed. As promised, I would summarize each provider identifying the strengths and cautions based on Gartner’s analysis. As usual this was an extremely helpful learning exercise to understand the vendor’s who are leading the industry today and what each one has to offer. Since listing all 15 in one blog could be boring and tedious, I figured I would split it up in 4 parts. IAAS Leaders, IAAS Visionaries, IAAS Challengers and IAAS Niche Players.

Today we will be discussing the IAAS Leaders in Gartner’s Magic Quadrant for 2013. Note this list below was released in October 2012.

Note: This is intended as an informational blog only and the details below are a summarized version of Gartner’s analysis. There is no intention on my part to specifically critique any of the IAAS vendors listed below. If you wish to get the a copy of the comprehensive report, it can be acquired from the Gartner website.

IAAS Providers Gartner Magic Quadrant

IAAS Gartner Magic Quadrant

Amazon Web Services

Amazon Web Services (AWS) is a cloud-focused service provider with a very pure vision of highly automated, cost-effective IT capabilities, bought without any need to commit to a contract.


  • AWS is the market share and thought leader;
  • extraordinarily innovative, exceptionally agile and very responsive to the market.
  • AWS has by far the largest pool of capacity
  • AWS has a very large technology partner ecosystem
  • AWS has been aggressively expanding its targeting of enterprises
  • AWS has multiple “availability zones” (AZs) within its regions.
  • Recommended uses: Cloud-native applications, batch computing, e-business hosting, general business applications, and test and development.


  • AWS is a best-effort cloud.
  • AWS is a price leader, but it charges separately for optional items that are often bundled with competitive offerings, including enterprise-grade support.
  • No managed services, although they are available through MSP partners (such as Datapipe) and SIs (such as Capgemini, Wipro and Cognizant).
  • Satisfy prospects that need consultative sales has been a challenge.


Terremark, a Verizon company, encompasses Verizon’s data center, cloud and security businesses. Its Enterprise Cloud brand encompasses multiple VMware-virtualized offerings — the standard Enterprise Cloud (public cloud from the original Terremark), Private Edition (public cloud with single-tenant compute), Managed Edition (formerly the Verizon Computing as a Service public cloud offering), Express Edition (vCloud Express-based paid-by-the-VM public cloud), Public Sector (U.S. federal government community cloud) — delivered from data centers in the U.S., Brazil, Hong Kong, the Netherlands and the U.K. Managed services are optional. Terremark also offers co-location.


  • Terremark, via Enterprise Cloud service, is the market share leader in VMware-virtualized cloud IaaS.
  • Terremark can address hybrid hosting use cases via the Enterprise Cloud Managed Edition, which can offer “bare metal” physical servers on daily metering.
  • Terremark is developing a next-generation, unified platform that will launch in 2013.
  • Terremark’s CloudSwitch acquisition gives it a tool that can be used to facilitate migration from, and interoperability with, other cloud environments, including AWS.

Recommended uses: General business applications, and test and development.


  • Until Terremark launches its new unified platform, customers must be careful to match the service they choose to their particular use case. Customers should also be aware that while Terremark is continuing to enhance existing offerings, its engineering focus has shifted to the new platform.
  • Although Terremark has always done a significant amount of software development, rather than being wholly reliant on VMware, it is staking its future success on rapid innovation driven by agile development. This is an unusual strategy for a company that is owned by a carrier, and it is highly dependent on Verizon’s willingness to interfere minimally with management.


Savvis, a CenturyLink company, is a Web hosting company with a long track record of leadership in the hosting market. It has a suite of both public and private VMware-virtualized IaaS offerings with optional managed services, under the Symphony brand, offered in data centers in the U.S., Canada, Germany, Hong Kong, India, Japan, Singapore and the U.K. It also offers database as a service and co-location.


  • Savvis has a very broad, multitiered IaaS product portfolio that addressing a diverse range of customer needs, and a well-established track record of delivering enterprise cloud services for production and mission-critical needs. A particular emphasis on broad, deep security features.
  • Savvis offers its own custom portal, although Symphony Virtual Private Data Center (VPDC, its public cloud offering) also has a vCloud Director portal option.
  • Savvis is one of the few web hosters to offer its customer a portal which has one of the most comprehensive feature sets in the hosting industry and is, consequently, exceptional for the cloud IaaS market.
  • Savvis has a competitive feature set for self-service

Recommended uses: General business applications, enterprise applications, and test and development.


  • Savvis has an extremely diverse product portfolio, with multiple flavors of single-tenant and multi-tenant IaaS. This can be confusing to prospective customers. It also proliferates narrow point solutions, rather than creating a unified platform that can be used to deliver a variety of flexible solutions.
  • CenturyLink acquired Qwest and Savvis in 2011. Savvis has been left as a largely unchanged stand-alone entity, except for the integration of Qwest’s hosting assets. Once CenturyLink finishes “digesting” Qwest, it may reassess its strategy for its Savvis assets.


CSC is a large, traditional IT outsourcer with a broad range of data center outsourcing capabilities. It offers a vCloud Datacenter Service, a VCE Vblock-based cloud IaaS architecture in three variants — public multitenant in a CSC data center (CloudCompute), and private single-tenant in a CSC data center or in the customer’s own data center (BizCloud) — and optional managed services. It offers both paid-by-the-VM and SRP pricing. API access is only offered in BizCloud. CSC has multiple cloud data centers in the U.S., as well as in Australia, Canada, Germany, Luxembourg, Singapore, Switzerland and the U.K.


  • CSC is one of the few providers to have a standardized architecture across both public and private cloud offerings.
  • Contrary to most other traditional data center outsourcers, CSC has fully embraced the highly standardized, highly automated cloud model.
  • Successfully blending the benefits of a true cloud service into an enterprise-ready offering.
  • A strong road map focused on bringing enterprise-class IT operations management tools, including automated managed services, to cloud IaaS.
  • CSC has developed a portfolio of cloud-related professional services.
  • Generous about offering trials to prospective customers.

Recommended uses: General business applications, test and development, cloud-enabled data center transformation, and transition.


  • CSC’s cloud division is run as its own business unit, which gives it greater agility but also sometimes brings it into conflict with its slower-moving and more conservative parent company.
  • Despite an ambitious roadmap and excellent job of quickly delivering a successful competitive cloud IaaS offering, it is only just beginning to launch its offerings for automated IT operations management.
  • CloudCompute is a best-effort cloud, without VM HA.

Dimension Data

Dimension Data is a large system integrator and value-added reseller. It entered the cloud IaaS market through the 2011 acquisition of OpSource. It offers VMware-virtualized paid-by-the-VM public cloud IaaS, as well as SRP-priced private cloud IaaS, with optional managed services, from data centers in the U.S., Australia, the Netherlands and South Africa. It does not have a single-tenant VM option in its public cloud. It does not offer any co-location, but it does have cross-connect options for customers who want to connect to a co-location provider.


  • Dimension Data’s offering is designed to compete against best-effort cloud IaaS offerings, with very aggressive prices. However, it is a reliable cloud, and has excellent SLAs, including 100% availability.
  • In addition to its own API, it offers AWS API compatibility.
  • Dimension Data’s Managed Cloud Platform (MCP) is a single unified architecture across its public and private cloud offerings
  • Dimension Data has launched Cloud Software, a set of partnerships with ISVs.
  • Dimension Data offers an on-demand billing platform, custom application management and help desk support.

Recommended uses: E-business hosting, cloud-native applications, general business applications, and test and development.


  • Dimension Data is still integrating OpSource into its overall portfolio. Although this integration is mostly complete, there are still business risks, particularly as Dimension Data phases out the OpSource brand. At the moment, the OpSource and Dimension Data brands are used inconsistently throughout the customer experience.
  • While Dimension Data’s offering is VMware-virtualized, it is not vCloud Powered.
  • Dimension Data is doing extensive software development of its own, allowing it to drive a faster pace of innovation and better control it costs.
  • Historically been an integrator of technology, not a developer of technology.

Stay tuned for the other related blogs upcoming in the next few days.


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